Privacy Policy

Effective Date: 12 August 2026

At Vaamitra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit or use www.vaamitra.com, place an order, create an account, or interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

• Name and contact details.

• Email address and telephone/mobile number.

• Billing and shipping address.

• Account and login information.

• Order and transaction details.

• Information you provide when contacting customer support.

• Feedback, reviews, or other information you voluntarily submit.

• Technical information such as IP address, browser type, device information, operating system, and website usage information.

We generally do not require you to provide sensitive personal information unless it is necessary for a specific service or transaction.

2. How We Use Your Information

We may use the information collected to:

• Process and fulfil your orders.

• Deliver products to you.

• Process payments and refunds.

• Create and manage your account.

• Respond to your enquiries and provide customer support.

• Communicate with you regarding your orders, products, services, or account.

• Improve our website, products, and customer experience.

• Prevent fraud, misuse, and unauthorized activities.

• Maintain website security and functionality.

• Comply with applicable legal and regulatory requirements.

• Send promotional or marketing communications where permitted by applicable law and, where required, with your consent.

3. Payment Information

Payments made through the website may be processed by third-party payment gateways or service providers.

Payment information may be collected and processed directly by the relevant payment service provider in accordance with its privacy and security practices. Vaamitra does not intentionally store complete payment-card information, such as full card numbers or CVV details, on its own systems unless required and permitted by applicable law.

4. Cookies and Similar Technologies

Vaamitra may use cookies and similar technologies to improve website functionality, remember user preferences, understand website usage, and provide a better browsing experience.

Cookies may also be used by certain third-party services integrated with the website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

5. Sharing of Information

We may share relevant information with trusted third parties where reasonably necessary to provide our services. These parties may include:

• Payment processors and payment gateways.

• Delivery and logistics partners.

• Website hosting and technology service providers.

• Customer support and communication service providers.

• Analytics and marketing service providers, where applicable.

• Professional advisers or authorities where required by law.

We do not intend to sell your personal information to third parties for their independent marketing purposes.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.

Where appropriate, encryption and secure communication technologies may be used to protect information transmitted through the website.

However, no Internet-based system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted or stored electronically.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal and regulatory requirements.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it as appropriate.

8. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, social media services, or other external websites.

Vaamitra is not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policies of such websites before providing them with your personal information.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.

10. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• Request access to certain personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of information where legally applicable.

• Withdraw consent where processing is based on consent.

• Object to or restrict certain types of processing where applicable.

• Opt out of promotional communications.

To exercise an applicable privacy right, please contact us using the contact details provided on our website.

11. Marketing Communications

If you have subscribed to receive promotional communications from Vaamitra, we may send you information about products, offers, services, or promotions.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Transactional and service-related communications, such as order confirmations, delivery updates, and important account notifications, may continue to be sent where necessary.

12. Changes to This Privacy Policy

Vaamitra may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws.

Any revised Privacy Policy will be published on this page with an updated effective date. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Vaamitra through the contact details available on our website.

Website: https://vaamitra.com/

Effective Date: 12 August 2026